Frequently Asked Questions

Everything you need to know about your new sparkle.

Does Atolea Jewelry tarnish or turn skin green?

No, our jewelry is crafted using high-quality materials like 18k gold PVD coating and waterproof stainless steel, ensuring it remains tarnish-free and safe for sensitive skin.

Can I wear my jewelry in the shower or ocean?

Absolutely! Our jewelry is 100% waterproof. You can wear your favorite pieces while swimming, showering, or working out without worrying about fading.

How long does shipping take?

Standard shipping typically takes 5-10 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email.

What is your return policy?

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return your items in their original packaging for a full refund or exchange.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer a warranty on your products?

Yes, we provide a lifetime color warranty. If your jewelry loses its color, we will replace it for you at no extra cost.